Evidence

The R & D carried out over four years resulted in highly positive outcomes from the live trials. They evidenced substantially reduced churn, even greater reduced use of agency, a huge reduction in feigned sickness and absence and a recruitment process that combines with the established vetting and barring procedures to create hitherto unseen levels of security.

The ecosystem improved safety by 20% within two weeks. Organisational safety levels have increased significantly in the twelve-month trials. Home managers talk openly about how the ecosystem changed their homes and management styles. There are innumerable reports and analytics available with contact numbers of homes using the system who will confirm their experiences.

Results of the Lancashire CQE unique safe-rota trials

CQE hypothesised the solution to abusive carers in November 2015

CQE tested and refined the hypothesis through research – starting in 2016

Further testing and development continued until the last major innovation / development (greenshifts) in October 2017. The trial began in June 2017 with the results shown below.

Outcome measures included: Safety Rating; Morale Rating; Agency shifts; Sickness and absence; Work-related stress; percentage of shifts ‘as safe as practically possible all usingCQE metrics and methodology.