CQE SOLVING A WORLD PROBLEM FROM THE UK

PROVIDING REPORTS ON OUTSTANDING LEADERSHIP

CREATING ABUSE RESISTANT CARING CULTURES

A KEY TO OUTSTANDING INSPECTIONS

RESIDENTS STAY SAFE WITH CQE RAG ROTA

THE SCIENTIFIC BREAKTHROUGH THAT WHEN ADOPTED FORGES ABUSE RESISTANT CARE HOME CULTURES

                                                                                            

The nursing and residential care industry across the world provides an essential service for millions of dependent elders many of who will be suffering with Alzheimer’s.

The trust and care we take for granted within a family group is transferred to the care team who operate those homes but not all will be able to honour it consistently.

The regulations comfort families and leaders into believing that since the standards are rigorously enforced it must follow that all services must follow them creating the assumption that quality and safety will undoubtably prevail.

Home managers must of course be confident in their commitment to the residents and will be horrified when they hear news of abuse elsewhere. This is also true about news of people who drive dangerously and hurt people for although we are immediately outraged there is some relief that it didn’t happen to us. Having experienced the news busy people just carry on as normal.

This blindsiding disguises the vulnerability of all homes for although they are part of a highly regulated industry they operate independently and in isolation. It can be many months before abuse can even be recognised let alone reported.

This website shows just a few of the many millions of reports of abuse often screened out of sight by the overwhelming daily routine of every care home. Films of staff abusing residents on this website have mostly been taken by concerned families and others by news broadcasters. This has led to an increasing demand for cameras to be installed in care homes believing that we should forfeit privacy and dignity in favour of what some believe guarantees a safe home. 

In a bid to discover a method of changing these conditions whilst protecting the privacy and dignity of our elders a mission to interogate alternatives began in November 2015.  A breakthrough when field tested proved to be far more powerful than originally presumed. Further research and development led to the creation of a system that enabled homes to become abuse resistant through the adoption of the ecosystem. The system also proved to change the entire culture of the units tested with analytics evidencing an increase in staff happiness and staff retention with managers benefiting from less time devoted to trouble shooting and more on delivering care quality to the benefit of all. 

Currently the CQE team members of The HealthTec Cluster at The SciTech Innovation Centre in Daresbury are commissioning the system to become accessible online worldwide integrated into standard daily routines which will protect residents safety, privacy and dignity without resorting to camera’s. https://www.sci-techdaresbury.com/clusters/healthtec

 

 

CQE ENABLES LEADERS TO RECOGNISE PROBLEMS LONG BEFORE THEY CAN DILUTE SAFETY, QUALITY AND FINANCIAL STABILITY

CQE have evidenced that ANY care leader can unleash this engine in their own care settings by making three minor modifications to their routines.

FIRSTLY by incorporating a 10-minute screen based carer survey into their recruitment process.

SECONDLY, by incorporating a once a quarter care survey into their monthly “house keeping” routines

THIRDLY, by using a simple rota-building tool to create better shifts.

Incorporating these 3 simple modifications into their usual routine empowers care leaders to drive cultural change in their own care environments.

The benefits achieved are measured and tracked and form an excellent foundation for reporting progress on KLOEs 1 and 5 .

Once the modifications have been properly embedded within routines, leaders can expect to generate reports demonstrating improvements in:

  • Carer Morale
  • Carer Happiness
  • Carer Pride

As well as …

  • Reduced Sickness and Absence
  • Reduced dependence on agency carers
  • Improved carer focus on service users
  • Happier and more contented service users

Find out more

To learn more just contact one of the team