INTRODUCING – CARE QUALITY ECOSYSTEMS (CQE)
A scientific innovation immunising care home cultures against abuse.
Movies recorded by concerned families and media investigators exposing ‘care’ staff abusing residents in residential care and nursing homes are escalating at an alarming rate. That fact unfortunately reflects the real position of resident safety rather than that advertised by many well intended providers.
The movies published on the ORIGIN page of this website are just the tip of the iceberg. A desperate attempt to stop this trend has led to an increasing demand for cameras to be installed in care homes and has stimulated academic innovations such as CQE which delivers the safety expected by residents, their families and care providers alike.
Ultimately we know that the safety of our loved ones essentially depends on the staff trusted to care for them and that systems and apparatus should be introduced into environments and care routines to build deterrents on the one hand and create & maintain strong protective cultures on the other.
That caring culture objective became the main focus for the founders of CQE in 2015. After a breakthrough in one of many field tests, further research and development led to the creation of the ecosystem which proved cultures could not only become abuse resistant but develop any home into a happy and caring one. Since the ecosystem provides “Continuing Quality Improvement” it also responds to KLOEs (The Key Lines Of Enquiry in Care Quality Commission Inspections)
The system developed also changed the trialed units entire staff culture and the resulting analytics also evidenced an unprecedented increase in staff happiness, staff retention and managers who benefited from a reduced need to spend disturbing amounts of time trouble shooting and who were enabled to enjoy a renewed focus on the delivery of the quality of care they desired.
For the first time leaders can become instantly aware of their homes cultural strengths and weaknesses and can recognise operational conditions through the CQE monthly reports sent directly to their preferred device. Those documents become independent evidence of how the homes leadership and management team generate continuous quality improvement. An example of a PIR (Ref:KLOEs) and a typical monthly report can be seen on the ECOSYSTEM page.
Currently the CQE team, members of The HealthTec Cluster at The SciTech Innovation Centre in Daresbury are developing the system to become accessible online worldwide.
The ecosystem is integrated into standard daily routines which protect residents safety.
CQE ENABLES LEADERS TO RECOGNISE PROBLEMS LONG BEFORE SAFETY, QUALITY & FINANCIAL STABILITY ARE EXPOSED TO RISK
CQE have evidenced that ANY care leader can unleash this engine in their own care settings by making three minor modifications to their routines.
FIRSTLY by incorporating a 10-minute screen based carer survey into their recruitment process.
SECONDLY, by incorporating a once a quarter care survey into their monthly “house keeping” routines
THIRDLY, by using a simple rota-building tool to create better shifts.
Incorporating these 3 simple modifications into their usual routine empowers care leaders to drive cultural change in their own care environments.
The benefits achieved are measured and tracked and form an excellent foundation for reporting progress on KLOEs 1 and 5 .
Once the modifications have been properly embedded within routines, leaders can expect to generate reports demonstrating improvements in:
- Carer Morale
- Carer Happiness
- Carer Pride
As well as …
- Reduced Sickness and Absence
- Reduced dependence on agency carers
- Improved carer focus on service users
- Happier and more contented service users
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