CQE SOLVING A WORLD PROBLEM FROM THE UK
PROVIDING REPORTS ON OUTSTANDING LEADERSHIP
CREATING ABUSE RESISTANT CARING CULTURES
A KEY TO OUTSTANDING INSPECTIONS
RESIDENTS STAY SAFE WITH CQE RAG ROTA
THE REALITY OF ABUSE IN NURSING AND RESIDENTIAL CARE HOMES
Movies recorded by concerned families and media investigators of staff abusing residents in residential care homes have become commonplace. Those published on the ORIGIN page of this website are but a few. A desperate attempt to stop this trend has led to an increasing demand for cameras to be installed in care homes. That same desperation ignores the fact that residents privacy and dignity would be breached. We believe that the safety of our loved ones should depend on the staff trusted to care for them and that systems should be introduced into care routines that build deterrents on the one hand and create & maintain strong protective cultures on the other.
This objective became the main focus for the founders of CQE in 2015. After a breakthrough in one of many field tests, further research and development led to the creation of the ecosystem which proved cultures could become abuse resistant. The system developed also changed the trialed units entire staff culture and the resulting analytics also evidenced an unprecedented increase in staff happiness, staff retention and managers who benefited from a reduced need for trouble shooting enjoyed a renewed focus on the delivery of quality care.
Currently the CQE team, members of The HealthTec Cluster at The SciTech Innovation Centre in Daresbury are developing the system to become accessible online worldwide. The ecosystem is integrated into standard daily routines which protect residents safety without resorting to camera’s. For the first time leaders will be become instantly aware of a homes cultural strengths and weaknesses and will be able to recognise operational needs through the CQE monthly reports which is sent directly to their preferred device. Those documents become compelling evidence of outstanding leadership and management by proving continuous quality improvement.
CQE ENABLES LEADERS TO RECOGNISE PROBLEMS LONG BEFORE THEY CAN DILUTE SAFETY, QUALITY AND FINANCIAL STABILITY
CQE have evidenced that ANY care leader can unleash this engine in their own care settings by making three minor modifications to their routines.
FIRSTLY by incorporating a 10-minute screen based carer survey into their recruitment process.
SECONDLY, by incorporating a once a quarter care survey into their monthly “house keeping” routines
THIRDLY, by using a simple rota-building tool to create better shifts.
Incorporating these 3 simple modifications into their usual routine empowers care leaders to drive cultural change in their own care environments.
The benefits achieved are measured and tracked and form an excellent foundation for reporting progress on KLOEs 1 and 5 .
Once the modifications have been properly embedded within routines, leaders can expect to generate reports demonstrating improvements in:
- Carer Morale
- Carer Happiness
- Carer Pride
As well as …
- Reduced Sickness and Absence
- Reduced dependence on agency carers
- Improved carer focus on service users
- Happier and more contented service users
Find out more
To learn more just contact one of the team